Hello people. I working on many freelancer sites before as programmer for many years. I have profile on freelancer with 500 over reviews with 5 of 5 stars. But last two month's there is very strange things happens.
1. I worked for one of employer for few days and then get reversed transaction for over 600 usd. Freelancer notify me that he used stolen cards. No problems, sure, my fault - not site issue to allow high risk transaction processed.
2. Today there is another issue. I finished project about 2 month`s ago, but my account get reversed transaction today for 300 eur. When I contact support, they tell me about employer account have some issues and because of it - he reversed 2 month old transaction. Issues with employer account no described, because of "As per our Privacy Policy, we are not allowed to disclose details about other user's account."
It is very bad experience for me now. I planning to leave this site because there is no confidence about this things will repeat for other projects.
Hello, Sergey. My name is Lara from Freelancer.com. I understand how frustrating this is for you. However, there are certain precautionary measures that we implement in cases like this. This was discussed with you via the ticket ID GXF-742-97176. Should you have further queries, do not hesitate to update the said ticket. Have a great day!