I submitted two orders towards the beginning of December. Usually when I do this one gets to me before the other, so I wanted to see if I could get lucky and get one of them to me before the 7-10 days. It's been 3 weeks and neither of my orders have even been processed. They each have a tracking number, but there aren't even any packages to go with them. Seriously the worst experience I've had with an online retailer.