Sean M.

I ordered quite a few items on a weekend and contacted them via live help on their website the next day to cancel the order. I was told that I would not be charged. A week later, i noticed that I was in fact charged yet nothing shipped. I contacted them again and told them to refund my card and that i have already contacted my credit card and filed a charge back. I was told that i would be refunded. However, the next day i received a Fedex tracking number that my items shipped. I contacted Fedex and told them that I would like the item to not be delivered and returned to the shipper. Fedex returned the item back and i contacted my credit card again and updated them with the information. This morning, i received a letter from my credit card that the charge back was decided in my favor.
If you run into issues with efooddepot, please do a charge back. I ordered items from them prior to reading reviews and it's scary how they are still in business after all the complaints i have been reading about them.