I liked the swapping boxes way a lot better, I don't use thredup as much as I used to. It seems like when I send bags in I get less money each time. And now you aren't going to accept the main brands that most kids wear. I have had a bag for awhile and I am going to send it in, I hope that the brands I send get grandfathered in like promised. Then I will most likely spend my balance and not do it again. The close I have purchased from thredup have met my expectations and beyond. I just believe that you have lost a lot of customers because of how it is now.