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SD H.

Contributor Level

Total Points
101

1 Review by SD

  • JJ's House

9/27/14

UPDATE as of 9/29/2014: After several emails between JJs House and myself, they have offered a full refund to me. I am pleased with the outcome of this dispute. It took longer to resolve than we are accustomed to in the United States, but JJs House eventually came through with a reasonable solution. I would advise JJs House to clearly post their return/refund policy on the first page of their website - in plain bold letters to avoid future misunderstandings from potential customers.

I ordered a dress to wear to my daughter's wedding. BIG MISTAKE. I was nervous about ordering on-line but took the plunge. I received the order quickly. Upon trying on the dress, I found that it did not fit me well nor did I think the color would blend well with the wedding colors. This was a standard size off their chart - not a special order. I initiated the return process. Evidently their UNWRITTEN POLICY is items ordered online are final sales and no returns or a meager 15% of your sale. WHAT A SCAM! DON'T ORDER FROM JJs HOUSE unless you are prepared to keep what they send. They take your money and won't take returns. BEWARE!

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