scott J.

Bought a &26 in value Groupon for Fanfango, but only got $23 and change toward purchase. What followed:

In the last 10 days of communicating back and forth, with no less than SIX different customer service agents, I am no closer to an answer. Each of those six communications was ineffective and essentially empty, with agents asking for information that was irrelevant to the issue (my telephone number, my shipping address). In fact, the agents merely repeated the language listed in the groupon offer! And after all this time, no information whatsoever regarding Fandango's rip off of a small but still meaningful amount of money from me.