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If I could give No Stars, they would deserve it.
The technician was very rude and refused to touch the machine as he said it did not have the model number ( this was not a condition set before). Then he demands that we pay for the visit, which I refused as no work was done. After he left, the company sends me n email stating the machine was inaccessible and it was in a tight spot and he was afraid to move it. This is a total lie. I cannot imagine a Company blatantly speaking untruth and claiming service fees. Let this be a warning to other customers who plan to use their services.
Products used:
This was a service visit and no sales involved
Sashi K.'s review of SearsHomeServices earned a Very Helpful vote
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Empty.
Tech called but called to Confirm that he was on his way. I missed the call but promptly returned...
This company has not taken care of my washer. I had to pay in advance for the entire service....
