Thank you for ordering from our website and truly sorry for keeping you waiting.
Please give us your correct order number that we can help you as soon as possible.
You can log in to My Orders and click on the order you need help with. From the detailed order page, you can easily request help by submitting a Customer Service ticket. We normally respond to all tickets within 1 working day.
And, you can also contact us through the “Online Help” on the top of the site or click on “Contact Us” on the bottom of the site.
Apologies for all the trouble.
Sara Has Earned 3 Votes
Sara P.'s review of ROMWE earned 3 Very Helpful votes
Hi dear,
Thank you for ordering from our website and truly sorry for keeping you waiting.
Please give us your correct order number that we can help you as soon as possible.
You can log in to My Orders and click on the order you need help with. From the detailed order page, you can easily request help by submitting a Customer Service ticket. We normally respond to all tickets within 1 working day.
And, you can also contact us through the “Online Help” on the top of the site or click on “Contact Us” on the bottom of the site.
Apologies for all the trouble.