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I placed an order two weeks ago and have had no word on my order. When I check the site it says that there is no record of me even ordering anythibg, even though the money was drafter from my account. I have sent a ticket and have not gotten a response still. I have lost weight and found their site filled with really super cute affordable clothing items that I thought when w my budget allowed again I would buy more from. But at this point I'm really Leary of purchasing from them again.
Sarah M.'s review of Rosegal earned 3 Very Helpful votes
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Sarah,
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
I want to extend my sincere apologies for the problems you have experienced.
Please kindly give us your order number or your email address, we will check it and solve all the issues for you soon.
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
Best Regards
Rosegal.com customer service