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Worst place I have ever ordered from. I ordered two pairs of boots which look super cheap. To return, you have to pay return shipping and a restocking fee which adds up to half of what you paid. When you try to cancel your VIP membership they won't take no for an answer, literally. I repeated over and over that I wanted to cancel for 15 minutes and when they finally said they did, they didn't! I got charged the next month! I guess this was my fault because I didn't get a confirmation number of the cancellation. The only way to cancel is by phone and you have to wait on hold an average of 15 minutes, before they try to talk you out of it forever. I filed a dispute with my credit card company to get my money back and cancel all future transactions. And also, who sells winter boots with NO tread on the bottom?
Tip for consumers:
If for some reason you do order these low quality products, don't choose VIP or you will be stuck.
Sarah H.'s review of JustFab earned 9 Very Helpful votes
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