I ordered a gift for Christmas on 11/28, have yet to receive it and no tracking information. There is no customer service to call, all you can do it submit a ticket which is not a helpful resolution method for customers. After reading these reviews I am deeply regretting purchasing from the company. I have never written a review before but felt it my duty to warn other consumers. Stick with a customer friendly company like Amazon. I wish I had.
Dear Sarah,
Sorry for the inconvenience. We sincerely accept your suggestions, and will try to provide better service for you.
Sincerely,
Lightinthebox