Sarah B.

I was super excited when I saw this advertisement. I took the super short quiz and received some recommendations that meshed so-so with my actual wine preferences.
Four bottles for $60 + shipping is an average deal, at best. That comes out to $17/bottle. My quiz results came with good descriptions of the taste notes (whites were right on, reds were not) and was impressed by the points next to the wines. And that is where things started to break down.
I didn't believe I was getting a 95pt wine for $15. And I wasn't. Their "points" are actually match to your taste profile. Not by wine spectator, wine enthusiast or any other semi-reputable reviewers.
I then checked how much the bottle would actually cost me if I bought it on my own - $12. Yeah, I'll just go ahead and save the extra ~$5/bottle you're charging me. ANYONE at a half-decent grocery with wine could match you as well as their search does.
If their search had the ability to enter taste preferences (e.g. "I dislike oak-chardonnays" or even vaguer "I like crisp whites") I think this would be better. I'm able to articulate a little about my taste preference beyond "Ew! Don't ever send me reds"

Bottom line: over priced for what you get. For people who know little about wine and like getting subscription services

I've rented a few times and honestly have never had an issue with anything I received or in my communications with the company itself. I felt compelled to write a good review because I was shocked how many people seemed to have negative experiences and thought I should even things out a little.

Yes they're going to charge you if you're late. That's stated pretty clearly in their policies. Honestly I'm glad they charge huge late fees if you don't return on time. If you hold the dress longer, that means someone else who was counting on it - didn't get the dress in the size they wanted for their event.

I'm about to rent my 7th order this year. They've saved me tons of money, I get to wear a nicer dress than I could normally afford, and it's a painless process if you just follow the rules. Support has always been great about communicating with me.