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My first shopping experience went well (bridesmaid dress), my second shopping experience was ok (decent cocktail dress that was not nearly as cute in person), and my third shopping experience (2 shirts, 1 necklace) was a disaster. It looked like cheap $#*! that was made in a sweat shop. One of the shirts had crooked stitching. And to say it was a $100 shirt on sale for $20 was bull$#*! because truly it was a $3 shirt sold for $20. I feel like such a sucker. I contacted customer service 1 week ago and no one has responded even though their website promises an answer in 24 hours. I'm done with ideeli and moving on to Gilt and Rue La La.
Sara D.'s review of Groupon earned a Very Helpful vote
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Brought a Groupon for an oil change at a national company that hit redeemed, but I never actually...
Hi Sara,
Thanks for your message. Though I'm sorry to hear that you were disappointed with your third order with us, we do stand behind the quality of all of our featured products. That said, our goal is for members to always be happy with their purchases, and I'm very willing to work with you if you're not. Would you be so kind as to private message me the order number so I can work to make this right for you? Thank you!
Best,
Jason Faria
Sr. Manager Customer Service