Sara C.

I have read other people's reviews of justfab and many have said the same thing that I am going to say- they are sneaky. Be warned, read carefully before you sign up! I found they were a little unclear when I signed up for the website. I signed up last month and bought 2 pairs of boots for $25 for both pairs and I received them and have no complaints about my purchase. However this month I noticed $39.95 was taken out of my checking account from justfab even though I did not buy anything, which I don't believe is fair or right, and that was because I missed the option to skip this month which you need to do before the 5th of the month or you will automatically be charged for your subscription regardless of if you make a purchase. I've read this has happened to other people and they were unable to get their money back. I called and cancelled today but I'm almost 100% positive I won't see that money get refunded back to me. The customer service on the phone was good, they cancelled my account for me but not before making 10 different sales pitches and discounts and reasons for me to stay but they did get the job done.