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Late delivery, i received my order 13 days after the order was purchased. Between that after i finished my order by 4 days they told me that there are items out of stock, and they did not return my money. I have ordered a big order it was by 500$ and thats what i get.
The quality was horrendously bad, the items that are cotton were polyester and the items that are chiffon i received them as polyester. The details written are completely different that the item you will receive.
REVIEW FROM A COSTUMER
BAD AND CHEAP QUALITY
LATE DILIVERY
Tip for consumers:
if you are a person that likes to wear clothes that are not cheap quality, then you should totally stay away from this website which i will definitely do .
Sara A.'s review of Jollychic earned 20 Very Helpful votes
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Please I need my order it's now one month and I have tracked it its in return process yet i...
Dear Customer, Greetings! So sorry for the trouble. We have refunded the outstock item price to your card in May 5th, the refund transaction number is RG20150505010045647. Usually after the refund, you will get the money in your card in 3-10 days. Also you can return the unsatisfactory items back by Post Mail. After we get the returned items, we will refund you the item price and email you about it too. Here is a link of the return policy: http://www.jollychic.com/return-policy-a42.html. And the following is the returning address:
Customer Service Department
Address in China: 3F NO. 1 Building, 2# Xiangmao Road, Gongshu District, Hangzhou, Zhejiang Province, P. R. China (310000)
Phone number: (86-571)87209378
Anything else needs help, please feel free to email to after-sale@jollychic.com or contact with our 7*24 hours live chat.
Best wishes!
Jollychic Customer Service Team