IF you receive the merchandise it's very nice and the price is good. I was charged for a pair of shoes that my size turned out to be unavailable after all, even though my order was accepted Never saw the credit on my Visa. If I'd ordered something pricey I'd be pissed. There's no way to contact Zulilly to rectify the situation and you don't know who the vendor is and can't contact them either. I don't think my card should be charged UNTIL PRODUCT SHIPS. It seems all correspondence from Zulilly is "No-reply". Be aware that if you order several items at the same time they will all ship independently, varying vendors/ locations. That's OK, as long as it ships. BUYER BEWARE!