sandri r.

I ordered 3 cell phones from this site. I had similar problem with the shipping and tracking number that didnt work but the phones finally came after a month. The fake iphone has not worked properly since i purchased it. After two months of use, the charging port on the other two phones went out and the phones wont charge. Since the phones are still under the 3 month warranty, i have been trying to work with customer service who is telling me they need a copy of the phone and charger. I sent the phone name as it is on the site but they are still asking for a picture. I am in the U. S so its a hassle to mail items back as i can imagine it will take a very long time getting there and back. I will follow the process if i know they will replace the defective phones but because i have no number to call the customer service it is taking a long time to email back and forth. I am truely frustrated right now! I want to order a few more items but am afraid they will be defective. I am really dissappointed with this sites product and customer service. Everytime i try to use the chat, it doesnt work and is sending me to submit a ticket. I was really hoping this site would work for me because i would order a lot from them.