Sandra T.’s Reviews of NoMoreRack & more

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“My order was sent to an address in another state even...”

12/19/13

My order was sent to an address in another state even though the tracking email I got had MY address on it. Trying to get the customer service to reply to emails, personal messages on Facebook or a message on their website is impossible! If you put anything on their website that is negative or a complaint they delete it. If you look at their site it only has good reviews... that is the reason! They delete the bad ones. Stay clear of this company & hope it gets shut down.

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Vincent D. – NoMoreRack Rep Over a year old

Hi Sandra T.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.