Sandra M.

I ordered 8 place settings of Mikasa Dinnerware from a Belk's store. Got a good price with assurance that they would ship free and probably within a week. They charged my Credit Card. When I didn't get a confirming email and couldn't register to see my order, I started calling Customer Service. I was assured everything was OK and it would ship soon. By the 3rd call I was really upset and spent 1/2 hour on the phone. I was told this would be reviewed by Administration and they would get back to me within 48 hours. On Sunday morning I got an email saying due to "unforeseen circumstances" my order was being canceled... no explanation, no nothing. I checked my credit card and there was no charge. I don't know what kind of games they play at Belk's, but I will never play again. They just lost a customer for life... there are plenty of other stores to give my money to... stores that appreciate their customers.