Sandi N.

I placed an online order. My order was sent in 2 separate shipments. I used a total of $30 in rewards but they took $60 from my account. I've been going back and forth over a week with online customer service. I just want my rewards returned and they still don't see the error. Very frustrating.

Annoying service. I bought a hotspot because my free access(my neighbor) is gone. 1st you have to make a phone call for just about everything-- their site always has a "glitch". I wanted to simply set up some kind of monthly plan, but when I called it had to be done thru some kind of third party call who then processed the pymt. I was very uncomfortable with that, seem outdated to me. I started buying the prepaid card and the site still gets those annoying "glitches". Takes 3 or 4 attempts to get the payment activated. Still looking for a consistent internet option (and no tech having to come inside my home) like I had back in the day with zoomtown.

I used them because I legally had to. I just started making money, was under employed for 2 years. I spend $100 a month on food, they told me to cut that back. I spend an average of $5 a month on clothes, they told me to cut that back. I keep my heat on 64 degrees to save on electric, again I was told to try to save more here. I don't have cable, a landline, or a new cell and have low grade internet, they told me to try to eliminate my excesses! Funny, this was an online class and they tell me to get rid of internet. Just thought their ideals were outdated and unrealistic. We all need internet and some kind of phone. I had a Lexus suv repo'd and I'm borrowing a car right now, they suggested I try to bargain and get my car back. Thought that was odd, since my income isn't at that level anymore.

I don't shop here much, but once in awhile they have stuff i like. Signed up for emails and recd a b-day coupon for 25% off. Thought it was great because i like the "beach wash" denim that's out now. Well I tried to apply the coupon and got an error--it doesn't apply to jeans! Go figure, a store famous for jeans and i can't use my birthday coupon. So sad. On past orders, free shipping is extremely slow.

I keep remember why I only order once a year! I placed an online order on Dec 25. Today is Jan 6 and it just now shows "shipped". Which really means only the label has been printed and will sit another 2 days somewhere. The shipping email I recd today was very confusing. It said 1 item was on backorder and 1 item shipped. I only ordered 1 item to begin with. I'm assuming my item had been on backorder that whole time and I was never informed. So if this shipment is ever released, UPS shows it is a 7 day timeframe. This was a mess just for 1 overpriced bra! Lesson learned again.

Been with Paypal and eBay over 10 years with several accounts. Something changed after they split. Maybe had 1 problem with them in the 10 years. This month (as of 10/20/15) I've had 2 in the same day. They accepted unallowable returns on behalf of my eBay store. They did NOT read my side. Both buyers stated to PP "item not as described". BUT both buys told me "it just didn't work out". Their wordings seemed too exact. So I went back to their id's. Both buyers live near each other in the DC area. Seemed odd again. And both had fairly new accounts (which always scares me). I think our store got scammed and Paypal helped with the damage. I appealed the case; still waiting. I also had to file a Better Business Bureau claim, which they approved and forwarded within an hour. You can be slapped with a chargeback 180 days after your item sold. We sell authenticate luxury shoes. We cannot take returns due to potential fake replacements. So we've closed the store and trying to figure out our next step.

I started using LT this summer when I financially hit rock bottom. I sent them a bunch of my modern younger person office/night out clothes. I got $60 for 18 pieces. It was ok; my ebay store wasn't getting any traffic this year, so i accepted the offer. It was down hill after that shipment. 1st, they use parcel post--the slowest and least careful shipping available at USPS. So beware of that. Then I found some really high end clothes (but not my size) at my local consignment store. So I sent that batch in. That batch had Helmut Lang, Celine, and Pucci in it, plus your everyday Nine West, Calvin Klein, etc. Only got $40! So far I've only seen the Celine listed, and it's still listed for $36. I sent a couple more batches just to clean out some closets, but I haven't returned to LT. Just makes me wonder what's really going on there. Oh, I've also had nearly brand new items be declined as outdated or stained. They aren't a fan of party dresses either apparently. I really wanted to like them! Oh well.

UPDATED 12/30. Downgrading them as of today's service! Had to cancel 2 more orders(1 6 days old, 1 5 days old). There's still no cancel button so I had to email them. Well they must have told the sellers to ship. I got 2 order confirmations today. Tried to contact sellers, who knows if they got the messages. Think I just need to cut ties with them. PREVIOUS REVIEW: I started selling on here this as an alternative to ebay (due to increasing problems there!) It's been ok. You don't receive money until the item is received. Normally that's fine by me, but my last few items have been coats and you have to buy postage on your own (w/ no discounts). This has been a financially horrible year for me, so even $10 shipping hurts. I haven't been haggled here like on ebay, so that's good. It's been hard to get traffic tho. I don't have a variety of sizes to attract more buyers since it is SUPPOSED to be items from your own closet. Seems like more sellers are trying to make it a business, so your stuff gets lost in the mess quickly. I feel sellers get too long to ship (5 complete days). I ship nightly because I feel that once an item is paid for that it's no longer mine to keep.

***update 10/20/15. I must be insane, i keep going back. There can be great items on here. Just message the buyer to make sure they're active! Advice I need to take each and every time. Another flaw is that you can't tell what year an item was listed. If the current month is October and the listing date shows October, the item you want may have been listed last year and the PM account my now be abandoned. This has happened to me. For some reason the shipping (the post office end, not seller) is extremely slow. Reminds me of the old Parcel Post service*** I tried buying on poshmark as an ebay alternative and addition to threadflip. It hasn't worked for me. 1st, sellers get 7 days to ship! That's way too long. Over a couple months I've tried to buy 5 items. Only 1 seller shipped, the rest were finally cancelled. Still waiting on a coat to ship that I ordered 6 days ago I understand it's supposed to be fast paced, but the pictures are bad, if u get more than 1 and u rarely get a description--never buy w/o a description. I don't have time to go back and forth for more pics or measurements. I'm guessing sellers sign up, get no business, and forget to check in. It takes a few days for Posh customer service to get back to you, growing pains I guess. Shipping cost is reasonable tho, nowhere else can I ship heavy items for $4.99