SAMMI W.

I went to this site due to needing to get on a computer that my sister had. She was killed 3 years ago and I got her laptop and done have info on the password. I went through all the steps including the purchasing section. I filled out the information and decided not to purchase it due to not having the rights on this computer, I will not down load anyway. I erased all my information. I DID NOT CONFIRM THE ORDER, and I received an instant message on my phone that my bank card was charged. $29.95. I sent a message to the customer service department. Waiting on reply. I DID NOT COMPLETE THE ORDERING INFORMATION AND WAS AUTOMATICLY CHARGED. THAT ISN'T A POSSITIVE ACTION FOR ANY COMPANY TO DO, WHETHER IT ACTUALY WORKS OR NOT. I DID NOT CONFIRM THE ORDER! I CHANGED MY MIND!