Sam L.

Avoid this POS site at all costs. Made the mistake of booking a stay on NY through these amateurs, showed up and the hotel had absolutely no record of our reservation. Turns out getaroom had never forwarded them to reservation. Gets worse... after an hour of the worst customer support I've ever experienced, they finally get the reservation through, and when the hotel attempts to finalize the charge, the getaroom credit card (not mine, the getaroom reservation they use with hotels, getaroom had already successfully charged mine days before when I made the reservation) was DECLINED! What kind of shoestring operation are they running there? They should definitely not be in business, and absolutely no-one should ever use them to book a room.