Sam E.’s Reviews of DressLily & more

sam's Profile

Review 1
First Reviews
0
Votes 5
Thank Yous 0
Fans 0
Profile Views

19

Contributor Level

Total Points

Discount Clothing

“Never ever buy anything from dresslily!”

11/20/15

The real items are noway similar to what you see in the website. The quality is so bad. Shipment is late and I received 2 damaged product. One of my orders was missing ($20) and after a long correspondence and wasting my time they told me it's out of stock! It has been a year now and I'm still trying to get my money for that missing order but they don't answer me anymore! Can you believe it?.
Ow, I got a reply here after a year! I sent you a message again. I hope to get your reply this time but even if you return my money after a year, my rating will not change...
UPDATE: I send them two messages this week, they didn't answer again and I think they never will. There should be a way to file a claim against them...
UPDATE: I continued messaging them on FB and their website, writing reviews and finally they refunded $10.59 to my Paypal account.

Comments (0)
1.6M Views

Helpful (5)

Thank you

CustomerService R. – DressLily Rep Over a year old

Dear sam e.

We sincerely apologize for this inconvenience.
We will do our best to help you. Please send us a private message with your order number or the email address you used to order. The order number you have offered here is not complete. We will then offer a solution as soon as possible.
Thank you.

Best Regards
Dresslily Customer Service