I honestly can't comprehend why this website has under 2 stars?
Dermstore has been nothing but great to me. My orders always arrive on time, (within 3 days) and there's always free shipping.
I was actually sent somebody else's package, and called Derm to inform them but they told me to keep it.
In addition, one of packages got lost (thanks to the postal service) and I called Dermstore to inform them, and they sent me a new one FREE of charge.