Samantha B.

I ordered several pairs of shoes for my toddler and older daughter. Out of the first set, only one pair fit right. I exchanged them for either a size smaller or bigger. Out of those still one pair. I was able to get 2 out of 10 pairs to work. It seems like they needed half sizes because only certain parts would fit regardless if I tried a size smaller or bigger. I told them the issue and they offered a refund and to exchange all credit back to the card since most of the styles of shoes don't fit my daughters' feet right.