I ordered a painted hood for my BMW on September 1st. They advertised it takes 15 business days for them to ship the product, which they never shipped. They gave me the run around everytime i called. Full of excuses. They never even processed my order. I waited almost a month till i finally asked for a refund. The way they conduct business is unprofessional and no integrity. I rather pay full price at my local body shop then to deal with them again. Beware if you intend to do business with them.