I made an order more than 10 days ago and didn't get a confirmation nor a shipping confirmation email although I paid extra for faster delivery. I sent them 3 emails with no reply. I have no idea where my order is!
I have located your order within our system and I have messaged you in regards to this. It appears that your e-mail address wasn't working which is why our responses weren't going through. I apologize for that, I have contacted you directly and look forward to hearing back from you soon!
Thank you,
Justine
~Customer Service Quality Control
salam Has Earned 8 Votes
Salam S.'s review of HalloweenCostumes earned 8 Very Helpful votes
Hello Salam!
I have located your order within our system and I have messaged you in regards to this. It appears that your e-mail address wasn't working which is why our responses weren't going through. I apologize for that, I have contacted you directly and look forward to hearing back from you soon!
Thank you,
Justine
~Customer Service Quality Control