- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I had bought several bags from them only to return due to the poor condition. When it says "Gently used", it was well worn and something I wouldn't call general wear and tear. I have stopped buying from them after several disappointments.
Just received my very first purchase Uggs Bailey Buttons which is non-returnable but is 100% fake! They had claimed that it is 100% authentic but it contains no authentic signs. Fur is literally falling off and soles are hard as brick. Do not waste your money on them. I will be reporting their website to Uggs and post all over the internet not to buy from them.
Hi, Saima,
Thank you for being in touch with us via Site Jabber. I am so sorry to hear you are not satisfied with your purchase.
We stand firmly behind our products and would not want to risk our reputation by selling anything less than authentic.
Please send me a message with your order number and I can arrange for our team to reach out to our buyers for a authenticity confirmation for you.
I look forward to hearing from you so I may resolve your concern.
Best,
Jason Faria
Director, Customer Service
Saima hasn’t received any thanks yous.
Saima doesn’t have any fans yet.
Saima isn’t following anybody yet.
Empty.
Tried selling back my purse and I am from Canada. I didnt know that their prepaid label is only...
The item was described as like new condition. However the Chanel belt was scratched by the...
We are sorry to hear that you were disappointed with the items you received from us. Please feel free to contact our client services representatives when ordering if you have any concerns regarding an item's condition. All of our pieces are located at our facilities; our representatives are able to pull the items for additional images, measurements or to be your eyes and review the pieces with you. Thank you for your feedback and we look forward to offering our services to you again.