Safari S.’s Reviews of PickupFlowers & more

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Flower Delivery

4/9/15

I inquired about my order via chat since no one answers at the 415 number. The agent 'Sarah brown' first told me it was delivered when in fact it wasn't. She said 'it looks like it was delivered but I cant verify' wth?! So I called my credit card company and I am making a claim for my undelivered flowers. This is titalky a scam.

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Betty M. – PickupFlowers Rep Over a year old

Dear Safari,

We sincerely apologize for the inconvenience caused. Customer satisfaction is one of our most valued principal. Kindly know that we have a 100% customer satisfaction policy, whereby we offer a refund or replacement for your order.

Please provide us your order number. You can reach us any time at: betty@pickupflowers.com or 011-4153159697. We'll surely take action on your complaints and as per your request & as our policy we'll try for replacement or refund.

Please be assured that the solution would be to your satisfaction. We sincerely apologize for the inconvenience once again.

Warm Regards
Betty,
Customer Service Manager,
Pickupflowers.com