I have had a terrible experience while using this website. Once I received my dress it was in terrible quality and too large. The dress didn't even match up with the original picture and the zipper wouldn't work. I have been emailing them for 2 weeks now telling them how I want to return the dress and they always go around the problem saying how beautiful it looks and I should get it tailored. I even sent pictures like they requested but still no reply. No customer should ever have to go through this process and should get their money back especially when it wasn't the customers fault in the first place. I would like a reimbursement like all customers should be allowed to do but in this case its a very impossible thing to do. Save yourself money, time, stress, and regret. Don't ever think about going to this website because once it's bad there's no going back.