Never use this company
They take your money
They don't give you the itinerary but charge you for reservation. The customer service reps are helpful but the supervisor are there to not help.
Stay away from this company
I'm a person who constantly fly and book hotels. So I understand how things work. What I don't understand is when is it ok to not give people there itinerary and charge them for the booking.
Be careful with this company. You might get screwed