I purchased a product through Open Sky from a company called 3D-Luxe. Product did not work and was cheaply made. I called 3D-Luxe Customer Service and they had a recording. I tried to email them, but it bounced back. I contacted OpenSky and they were very helpful and issued me a return shipping label to return the defective product. I'm hoping that I will receive my refund shortly (and without any problems).
Hi Sabrina! We are sorry to hear about the difficulties you experienced with this product. It sounds like you are already well out of your way to receiving your refund, but please don’t hesitate to contact us again if you need any further assistance. If you would prefer to discuss this matter on the phone, you are welcome call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday.