I really wish I had read reviews before purchasing from this company. I ordered about 5 maxi dresses, while the shipment was faster than I expected, I received some ugly shirts and sweaters. I've emailed them twice with no response. Now that I've read several reviews from multiple sites, it appears this is their MO. Many complained about the same issue and not being able to get the issue resolved. DO NOT WASTE YOUR MONEY ON THIS SITE!
Dear customer,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.Our representative has emailed you for your order, please kindly pay attention to your mail box and send a reply. Also, we hope that we can work together to solve your problems and your cooperation would be highly appreciated. If you have any questions, please feel free to let us know at service@tidebuy.com or sns@tidebuy.com with the title " Order ID+your issue".
Have a nice day.
Best wishes,
Tidebuy Team