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Anyone on this review site who says they are great obviously works for the company. DO NOT DO NOT DO NOT purchase tickets from them. It is a total RIP OFF! Their website comes up first on Google and it is designed to look like other "legitimate" ticket selling websites. They are money grubbers through and through, looking for their next unsuspecting victim. Put them out of business... spread the word and do not purchase tickets from them. In short, I purchased two tickets to 5 Seconds of Summer. I was NOT told the prices listed were in US dollars. I was NOT told that it could take up to one year to receive the tickets. I was NOT told that I would be charged a "service fee" for each ticket! $36 per ticket for what service exactly? I phoned them! It is such a shame I spent a total of $429 on two tickets worth $79.00 each if that doesn't put it into perspective for you. I called them to get my money back and gee, what surprise, all sales final.
I am a mom on maternity leave attempting to spend what little I had to buy tickets as a surprise for my older daughter. It will take you a long while to get over the extreme disappointment buying tickets from them leaves, so do yourself a favour and don't.
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I haven't gotten my tickets yet, ordered 2 of them to access the Rolling Loud in Miami with the...
Paid 3k for two tickets that were labeled "PIT and VIP PACKAGE" a week before the concert they...
Hello SA! We're very sorry for your unhappiness! We at TN are a nationwide network through which professional ticket-selling companies resell tickets to events. We are not affiliated with any venue, team, or performer, nor do we claim to be. We actually state the opposite on our site above every event listing on our exchange (all 80,000+ of them). Our placement in a Google search is also not something we are able to control. Google calculates the placement of websites for internet searches according to their own internal logic. It's true, as well, that every order placed on our website does indeed have a service fee – a standard practice for all ticketing sites. (Some sites fold the service fee into the ticket price, but we prefer to advertise it separately so you know what you're paying and why.) The service fee you were charged pays for website maintenance, customer service (which you utilized by calling in), secure billing (we host the merchant portal through which you are charged), and the software system that allows ticket sellers to resell event tickets online. (The software itself is something that we design, develop, and maintain internally with US-based engineers.) Please note, additionally, that we don't make any of the ticket price on your order. All that money accrues to the actual seller listing the tickets. The service fee therefore pays for the entire operations of our system.