S A.

PLEASE DON'T BUY A DRESS FROM THIS COMPANY! I really wish I had read these reviews before purchasing the poorly crafted prom dress for my daughter. Very poorly crafted dress! I did exactly what Dreamprom customer service dept. said. I sent photos (Which they couldn't seem to open without help from me... and I thought people in China are supposed to be so techno savy?) They told me to send it to a tailor and they would share in the cost to alter the gown correctly. I paid them to alter the dress to my daughters size and to produce a properly crafted gown? The craftsmanship of the sewing was so poor the tailor would have her work cut out for her at substantial additional cost to me. Their return policy states: "Dreamprom accepts a partial or complete refund for the item that has problem due to our CARELESSNESS." Oh Really? They won't answer your replies they just send the auto reply that my "enquiry" is very important to them and will contact me in 48 hrs. (Huh? It's inquiry. If you want to sell to the US then learn to spell.) I'm so disappointed and angry. I wish there were a way to close down their "FACTORY".