We purchased the yearly plan, paid almost $200, and created a custom url (for example, qr.xyz.com) which was part of the package. Really nice tools to make good-looking QR codes. So why the 1 star?
Many months into our yearly subscription, our custom URL just stops working. So ALL our QR codes just up and quit on us. Of course we'd already printed them on cards, posters, and a newspaper ad. Of course no support email or phone whatsoever on their site. I opened a ticket after battling their terrible AI "assistant", and was told the only way to fix this was to upgrade. Ok, so it worked for MONTHS, and suddenly, it doesn't, and the only way to fix it is to give this shady company more money? Unbelievable.
The funny thing is? It all worked before. I thought it was pretty good. I would have paid them more money when the subscription came up again.
Think about it: if this is how they treat a paying customer, how are they going to treat you? They are basically shakedown artists. They're just begging for a class-action lawsuit.
Save yourself and don't go anywhere near this vampiric company.