Thumbnail of user ryanc32

Ryan C.

Contributor Level

Total Points
81

1 Review by Ryan

  • NoMoreRack

1/15/14

I ordered 3 tablets, all turned out to be junk. Had to dispute the transaction with paypal to get them to issue an RMA. Sent them all back, they emailed me saying all 3 were received, bu then never refunded me. Paypal refunded one via the claims process, and im still out 118 over a month later. They keep saying they refunded me, but they have not. Only one tablet was refunded, and the other 3 i guess im just out the money. Their email and chat system just has me going in circles, no one actually solves the problem.

This review got their attention, im sure ill get a few more emails promising a refund that wont happen. I have about 30 so far all saying ive either already been refunded, that the department handling refunds will refund me, or other useless nonsense. I can email 5 emails, and 3 of them will say ive already been refunded, 2 will say allow 1-2 days for the refund. No one has a clue what they are doing over there. Just scripted BS responses.

Thumbnail of user vincentd
Vincent D. – NoMoreRack Rep

Hi Ryan C.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

Ryan Has Earned 1 Vote

Ryan C.'s review of NoMoreRack earned a Very Helpful vote

Ryan hasn’t received any thanks yous.

Ryan doesn’t have any fans yet.

Ryan isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kellyb230
11/28/17

When they were called Nomorerack, I never had a problem I ordered from them for years but as soon...

Thumbnail of user jackiem104
10/26/17

I know it's been a while but I found this out while poking around. I wanted to buy bulk batties...