I paid $189 for services. This is the customer service response you will receive from this completely bogus company.
"Hello Ann,
I am very sorry that you are having issues viewing or downloading your files from your PeggyVault. We recently learned that the data farm who was housing all of the vault files recently had server issues and is not able to recover them. This means that the vaults will no longer be active.
As you may already know, we just took over PeggyBank processing late last year and unfortunately, this was a system that the old PeggyBank ownership relied a lot on and we have absolutely no control over it at this point. Again, I apologize for any inconvenience this may have caused.
Please feel free to contact me with any questions you may have.
Best Regards,
Charlie Cochrane
Customer Service Specialist
PeggyBank
*******@peggybank.com"