They charged my credit card but sent me nothing. I paid a hundred dollars for box set of csi new york and they did not send it. They use a 3rd party for disputes and the 3rd party gives two phone numbers but when you call either number you don't get anybody. Also, both the site "BuySeriesDVD" and the 3rd party dispute company give email contact information to send complaints to but I have sent numerous complaints but they do not respond to my complaints.