ruena a.

This website tricks you into a contract of £35 each month to be a part of their vip membership by letting you think your getting your first pair of shoes cheap. There are no clear signs that this would be the case when signing up. The Variety on the website is rubbish and not worth the monthly fee. My first pair of shoes got lost in the post and when i let the company know, a sales consultant told me to go and polietly knok on all my neighbors doors and ask if they had been delivered even after me telling them i had asked my neighbors. The service was shocking and coming from a customer service environment myself I would never treat my customers the way the treated me. I finally recieveved my shoes 3 weeks after order and after calling theem and being on hold i also occured a £10 phone bill. I advice anyone to stay away from this website... they just rip you off.