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Roy Q.

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1 Review by Roy

LightInTheBox

  • LightInTheBox

“I bought a tablet and after I open it, can not find...”
7/18/14

I bought a tablet and after I open it, can not find the charger. Tried to power on but nothing happened so I had a PC technician check it out and says that tablet is defective. Then I called TMART phone no. In New Jersey at *******266 but I hear always a busy signal sometimes just noise. So I called my credit card customer service to cancel my order but they told me to wait around 60 days for they will contact TMART. I was waiting where to ship back the merchandise but I'm not. Getting any responds even in my email
This package came directly from China and returning this will cost a fortune. Reference no. Is LF*******514 $84.95 wish they will give me a refund with this defective product.

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LightInTheBox F. – LightInTheBox Rep

Dear Roy,

We are sorry for all the inconvenience first. Any questions concerning your order, you may log in and submit a ticket to contact our customer service for help. They will let you know how to return the stuff and get the refund. Here is how you can contact them: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html.

Thanks for shopping with us!

Sincerely,
Lightinthebox

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