Roy G.

The food tastes ok, But appear to be made with some quality ingredients. I would probably still use the service if I didn't feel customer service is so apathetic.

The meal delivery started arriving later and later. Of course bistro md doesn't take responsibility for late shipping but blame it on the shipper fedex. My gf uses Jenny Craig and fedex manages to get her deliveries here every week on the same days of the week.

My last delivery had 12 items subbed out of 20. Some of the meals were duplicated I wasn't happy because there is now time involved sorting and assigning meals. Time used that the service is supposed to free up. Not to mention, their own websites says you should eat meals in order as the menu to ensure proper nutrition. It is hard to follow a menu that is wrong.

Customer service is good at excuses and terrible at listening. It is also interesting to note that any review posted on their site has to be approved and uploaded by their own employees...