Roxy M.

If I could crash any website, it would be tbdress.com.
I have a school ball in less than a month and I chose a dress from tbdress.com a few weeks ago. Their false appearances lure you in and before long, I had paid about $200 via PayPal.
The dress I ordered could be custom made (they charged me extra for that) and I followed all the measuring methods exactly.
One week later, I received the dress only to find that it was a children's size version of what I had wanted. Some of the measurements were bizarrely 10 inches shorter than what I had given them.
Of corse, I was mad and frustrated so I emailed them about it.
They poor English response was rude and they insisted I provide photos of evidence. I did so, with a measuring tape to show that I was not lying. They refuse to believe me so I call their number listed on their website.
The connection was terrible and they refuse to deal with me directly insisting to await their email response which was tedious and poorly written.
After arguing with them for an entire week, they decided I could POST it back.
I did not do so for 2 reasons:
1). It was very expensive to post it back as I am miles from China
2). They are very untrustworthy and I would not risk losing any more money over this
Basically, I had given up trying to make them see their mistakes and went to PayPal to open a claim/dispute.
The dispute is still ongoing.
Besides the measurement error, they were many flaws in the dress. The sewing was badly done, the material they used were of a very low quality, there were in tags, no sizing, no brands. The information they listed on their website is misguiding. I did not receive the dress neatly folded in a box. I received it in a crumple bag with creases and wrinkles. It was turned inside out. They also told me to resell it at $30. I did not spend $200 to sell it for $30.
This website is pathetic, ugly, irresponsible, unprofessional, and untrustworthy.
I would have felt better donating that money away. Now I have a child size dress that I cannot use and I still have nothing for my school ball. On top if that, I have lost $200.
I'm ashamed of myself, I thought I would make wiser decisions, this has definitely taught me not to be so naive.
I am also angry because they made me feel this way and it is no fault of mine at all. I hate them, I really do. And mark my words, I will not stop until the truth has reached everyone.
Tbdress, go to hell.