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Rosie G.

Contributor Level

Total Points
80

1 Review by Rosie

  • DressLily

11/29/15

I ordered the beginning of October. It is now Nov 29 and I still have no jacket. I have reached out to the company but the answer was, "Shipped out, no tracking" So my answer is. Refund my credit today please... No response yet...

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CustomerService R. – DressLily Rep

Dear Rosie G.
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
We want to extend our sincere apologies for the problems you have experienced.
We have offered an solution for your case on ticket, could you kindly check your ticket and offer us a reply?
Thank you so much again for bringing the issue to our attention. We welcome all feedback as it enables us to continually improve to provide even better service to all our customers.

Best Regards
Dresslily Customer Service

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