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I ordered two ladies dress hats. The were folded and crammed into plastic bags for shipment. The brims are out of shape as a result of poor packaging. I would have thought they would have been in cartons with packing material to protect them for being crushed. Will never order from DressLily again.
Rose P.'s review of DressLily earned 7 Very Helpful votes
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Rose,
Let us extend our sincere apologies for the inconvenience.
We're sorry to hear that you're not satisfied with the item you received.
We have followed this issue and offered you the solution, could you kindly check your email?
Thank you so much for your review.
Best Regards
Dresslily Customer Service