Ron L.

If you buy any of that guide gear crap beware! They say lifetime warranty on it but after 2 years and it goes to crap like my boots did they will not refund you unless you have saved that original invoice. The e-mail invoice with the order number will not work with these cheating a#s h*L@s!
I will pass the word of your great customer service everywhere I can!
Here is a copy of my e-mail with Rachel that fine gal in Customer Service!...

Customer Service
12:02 PM (1 hour ago)
To me

Dear Donald,

Thank you for contacting us.

The order, or shipping, confirmation emails is not considered an invoice. You do need to have the original invoice that was included with the shipment of the purged order(s) when wanting to make a return. The original invoice will need to be sent with the return on purged orders. The return on purged orders is unable to be accepted without the original invoice that was included with the shipment(s).

Please retain your Customer ID Number ######## for account reference.

Available Self Service Options:
Order Status
Manage Buyer's Club
Email Preferences
Returns Made Easy

If we can be of further assistance, please feel free to contact us.

Please be on the lookout for a survey request from Sportsman's Guide rating your experience.

Enjoy the Outdoors!
Rachel
Sportsman's Guide Customer Experience Team