I ordered a Korean style men's coat about 2 months ago for about 30 dollars. I never received the item. When I complained to the company I was told that I would get a refund amounting to 50% of the original amount because I had not purchased shipping insurance?. I do most of my business with Amazon and I have never been required to buy shipping insurance (I have never had issues with not receiving items either). So I was refunded approximately 15 dollars. Later when I left a not so complimentary review and rating I was offered a full refund. I have not seen it yet. They still had the nerve to ask me to revise (in a more favorable way) my previous review and rating after I got the refund