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In 2019 We purchased 4 rooms and hall of carpeting and padding. According to the salesman these were supposed to be some of their best products. A little over a year ripples formed in the master bedroom. According to the girl when I called it was out of warranty so I had to pay a $100. For a service call. Well each year since ripples have formed in the other rooms Now I will have to pay another $100 for them to come and stretch the carpet to get the ripples out I have bought a lot of carpet in my life and never had this problem before. For the price you pay someone should come and see why this is happening and fix it for free.I will never buy from them again.
Ronald W.'s review of EmpireToday earned 2 Very Helpful votes
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If you are looking to have to repair damage to your home after a careless install all while...
The salesman will take a check and disappear. The quality of the work is horrible. They're...
Ronald, we're disappointed to hear that you're unhappy. We understand that our team offered the best outcome possible. If you wish to move forward you know where to reach us.