Ronald G.

Ive made 28 purchases from Taobao to Canada using Taobaofocus from Aug 2015 to the most recent (5/5/17) after having used two other Taobao agents prior with mixed results.

Taobaofocus is not the cheapest, but Ive found their service to be fast, accurate and completely reliable without exception. Their email and chat support is useful, efficient and thorough.

Communication is top-notch. If they have even a small concern about your order, they ask before assuming and ensure that what you are receiving is what you ordered, providing clear photos of the order for approval prior to final boxing. And Ive *always* received the discounted price when offered by the seller although I did once have to use the adjusted price section provided by Taobaofocus due to a discrepancy I noticed while orderingthats what the adjusted price note is there for.

Peace of mind is valuable and Im a very happy Taobaofocus customer.