So so bad made a booking with them on the strength of the pictures and info online by them only to get to the place check in and find the rooms to Be Not As Described And not fit to use I contacted booking.com and thay told me it was the hotel at fault but the hotel told me it was booking. Coms error last time I looked it was the seller's responsibility to confirm the info not the consumer don't do it stay clear!
Hello Ronald,
I am sorry to hear you feel this way. The information listed on Booking.com is provided directly by each property. Our hotel's department makes sure that this information is correct once they go live on our website, however it is the hotel's responsibility to keep this information updated at all times. I would like to see how I can help you. Can you please reply with your booking number for me?
Regards,
Lissa
Booking.com Customer Service Team