Thumbnail of user ronaldf10

ronald F.

Contributor Level

Total Points
102

1 Review by ronald

  • Booking.com

10/13/14

So so bad made a booking with them on the strength of the pictures and info online by them only to get to the place check in and find the rooms to Be Not As Described And not fit to use I contacted booking.com and thay told me it was the hotel at fault but the hotel told me it was booking. Coms error last time I looked it was the seller's responsibility to confirm the info not the consumer don't do it stay clear!

Tip for consumers:
Don't do it read the other posts stay away or ring the hotel yourself!!!!!!!

Thumbnail of user bookingcomt
Bookingcom T. – Booking.com Rep

Hello Ronald,

I am sorry to hear you feel this way. The information listed on Booking.com is provided directly by each property. Our hotel's department makes sure that this information is correct once they go live on our website, however it is the hotel's responsibility to keep this information updated at all times. I would like to see how I can help you. Can you please reply with your booking number for me?

Regards,
Lissa
Booking.com Customer Service Team

ronald Has Earned 2 Votes

Ronald F.'s review of Booking.com earned 2 Very Helpful votes

ronald hasn’t received any thanks yous.

ronald doesn’t have any fans yet.

ronald isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user sherbenn2002
5/6/24

Bought a Flex-Ticket flight through Booking.com in December. I had to change my flight so I...

Thumbnail of user garg.goyal2005
5/6/24

We booked guest house on 04/05/24 until 05/05/24 and when we reached their we were told it is...